FAQs

Frequently Asked Questions.
Here are some common questions about Elegant Studio.

I need to change something on my order. How can I do that??

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes

Can I get my order sooner?

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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

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When will my order ship?

After your payment is verified, it takes up to 72 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday

What is your minimum order quantity?

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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

How long is turnaround time?

Maecenas eu placerat ante. Fusce ut neque justo, et aliquet enim. In hac habitasse platea dictumst. Nullam commodo neque erat, vitae facilisis erat. Cras at mauris ut tortor vestibulum fringilla vel sed metus. Donec interdum purus a justo feugiat rutrum. Sed ac neque ut neque dictum accumsan. Cras lacinia rutrum risus, id viverra metus dictum sit amet.

Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Do you ship Internationally?

cleopatra jewelrys is proud to service our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

It usually takes 21-28 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country’s customs.cleopatra jewelrys is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

What is the 3% under allowance policy?

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Fusce venenatis, urna eget cursus placerat, dui nisl fringilla purus, nec tincidunt sapien justo ut nisl. Curabitur lobortis semper neque et varius. Etiam eget lectus risus, a varius orci. Nam placerat mauris at dolor imperdiet at aliquet lectus ultricies.

Duis tincidunt mi at quam condimentum lobortis.

Still need help? Send us a note!

For any other questions, please write us at [email protected] or call us on +39 123 456 789

022032051 041